Delivery Information
At Cuddlers Care, we are committed to ensuring a smooth and reliable delivery process so that your pet essentials reach you in perfect condition and on time. Below, you’ll find detailed information about our delivery process, timelines, charges, and more.
Delivery Timelines
We strive to deliver your orders as quickly as possible:
- Within City: Orders are typically delivered within 2–3 business days, with a maximum delivery time of 7 days.Within State: Delivery is completed within 7–10 business days.
- Across India: For inter-state orders, delivery may take up to 15 business days.
- International Shipping: This service will be available soon. Stay tuned for updates!
Delivery Charges
- Delivery fees vary based on location, product size, and weight.
- The applicable charges will be displayed at the time of checkout to ensure transparency.
Shipping Partners
To ensure safe and timely delivery, we collaborate with trusted logistics and shipping partners. These partners are carefully selected based on their efficiency and reliability.
Order Tracking
We make it easy to stay updated on your order status:
- Once your order is shipped, you’ll receive a tracking number via email or SMS.
- Use the tracking link to monitor the real-time status of your package.
Delivery Exceptions
While we work hard to meet our timelines, delays may occur due to:
- Unforeseen circumstances like weather conditions or strikes.
- Remote locations that may require additional delivery time.
In such cases, our customer support team will proactively inform you and assist with any concerns.
Special Notes for Delivery
- Packaging Care: All items are securely packed to prevent any damage during transit.
- Contactless Delivery: For safety reasons, we provide a contactless delivery option.
- Delivery Updates: You’ll receive updates at every step of the delivery process, from dispatch to final delivery.
Need Help?
If you have questions or concerns about your delivery, feel free to:
- Email us at support@cuddlerscare.com.
- Call our customer care at 9875535161
- Reach out via WhatsApp at 9903361550
At Cuddlers Care, we aim to provide a hassle-free delivery experience, ensuring that your furry friends’ needs are met without delay. Your satisfaction is our priority!